MSSZ. Co Top 5 principles with our customers
1. Smart industrials solutions ‘’ Engineering solutions that’s make difference).
2. Speed: Act with Urgency and efficiency.
3. Quality: Provide excellent service.
4. Accuracy: Know your products and services.
5. Accessibility: Make yourself available and easy find
Smart industrials solutions ‘’ Engineering solutions that’s make difference)
MSSZ provides them customers by best Engineering solution with ensure following items.
- · Build smart operation process with respect to lean manufacturing.
- · Flexibility: with no of alternatives solution according to customer's budget
- · Good analysis for project data annual demand, project budget, quality level, and etc. to be able provide customer with the best and most suitable solution.
Speed Act with Urgency and efficiency.
• Respond quickly: Respond to customer inquiries as quickly as possible, whether it's by email, phone, or social media. Make sure our customers know they can expect a fast response time.
• Technology: We Use technology for example chatbots, automated phone systems, and online customer service portals to provide quick and efficient service.
• Train staff: Keep our staff trained and knowledgeable about your products or services. to allow them to handle customer inquiries quickly and accurately.
- Streamline processes: Streamline our workflows and eliminate unnecessary steps to make our service faster and more efficient.
Quality Provide excellent service
MSSZ industrial service quality briefly in following points:
- Our Technical engineering team have more than 10years experience in a lot of industrial projects so we can provide our customers by excellent service.
- Using stander roles according to banish marking for famous Europe company.
- Gives customers briefly engineering data about all projects to give project owners best chance take accurate decision.
Accuracy Know your products and services.
MSSZ have all stander information about service.
provided for our customer regarding to metal operation and metal forming products like:
· Product design
· Products worldwide standers
· Best recommended machines to forming and machining products.
· All models and styles available for products
· Products Service, warranty and repair information
Accessibility we always available and easy to find us
MSSZ Always support and easy to find in 4 positions through all Contact methods:
· Pos.1 in project beginning from the scratch (MSSZ provide customers by all initial information about the project
· Pos 2 during project studies (MSSZ support and provide by visibility studies
§ Product design
§ Raw material required.
§ Machines required with its Quotations.
§ Product cost study
· Pos.3 project launching keep follow all project process applies.
· Pos.4 project life, Keep follow and provid by all technical support and working with customer to improve process to insure working with lean manufacturing concepts